Phila
For South African counselling organisations

Run your whole practice
from one calm place.

Phila brings booking, the daily clinical loop, your team, documents, invoicing, and funder reporting into one place built POPIA-first, with client data kept in South Africa.

No card needed. Every integration payments, WhatsApp, video stays dormant until you connect your own accounts.

The reality

Sound familiar?

  • Booking is a back-and-forth on WhatsApp, and no-shows you can't see coming.
  • Notes in one tool, files in a shared drive, the team in a group chat, invoices in a spreadsheet none of it talks.
  • Friday afternoon means rebuilding the quarter from memory for every funder.
  • Consent and demographics are a POPIA worry you keep meaning to sort out.

It's not a caring problem it's an admin problem. That's the part Phila fixes.

Who it's for

Built for teams that hold a caseload and a report

✅ This is you
  • You run a multi-counsellor team NGO, EAP, campus, or faith-based that bills clients directly.
  • You have funders to report to and demographics to track.
  • Your notes, files, team, and invoicing live in five different places.
  • You're a growing private practice that has outgrown a personal calendar.
🤔 Probably not you (yet)
  • Your practice runs entirely on medical-aid claims (that's a different tool's job Phila makes no medical-aid claims).
  • You're a solo therapist who only needs a personal diary, with no team, funders, or reporting.

If you run a team that bills clients directly and answers to funders, you're in the right place.

The difference

What changes with Phila

  • You never lose the thread of a client's care.

    Every session opens with what happened last time and the open goals you pick up exactly where you left off.

  • Your team is finally in one place.

    Private staff messaging, shared documents, rooms, and supervision no more scattered group chats and drives.

  • Funder reports write themselves.

    Indicators roll up live from the clinical work consent-gated, k-anonymised, one click to the funder's template.

  • Your clients get a calm experience.

    Two-tap booking, reminders on WhatsApp, a private space, and crisis support always one tap away.

  • POPIA is handled, not hoped for.

    Consent, audit, field-level encryption, and tenant isolation from the first commit client data kept in South Africa.

How it works

One loop. Every day.

The clinical work is the product. Everything else reporting included falls out of it.

  1. 01

    Get found & booked

    Your public page ranks and takes bookings service, time, intake, and consent, all before the first session.

  2. 02

    Hold the session

    Live notes alongside the room in person or online, the same calm surface, always autosaving.

  3. 03

    Sign the note

    An AI draft you edit and sign you're the author of record, and the structured fields are captured for reporting.

  4. 04

    Share & follow up

    Send the care plan and next steps to the client; reminders go out on WhatsApp; the team stays in sync.

  5. 05

    Report

    Indicators roll up live k-anon, audited and export to the funder's template in one click.

Proof

We'd rather show you than sell you

Phila is new we won't pretend otherwise. So instead of a pitch, we'll walk you through the real thing: a booking, a session, a signed note, and the funder report it rolls into set up with your own services in mind.

We won't invent five-star quotes. As our first practices go live, their words will go here with their names on them.

Built in South Africa, for POPIA not a global tool with a privacy bolt-on.
Client data rests in South Africa; AI is de-identified before any cross-border call, on a zero-retention provider, and audio is never stored.
Every integration payments, WhatsApp, video, storage is dormant until you connect your own account. Off is a real off.
No medical-aid claims, ever. No diagnosis. AI output is always a draft a human signs.
Why Phila

Why Phila, and not a patchwork

POPIA-native

Consent, audit, encryption, and tenant isolation are part of every read not an afterthought.

The reporting no one else has

A scoped, k-anon, read-only funder portal live proof against targets, never an identifiable client.

One system, not seven tools

Booking, sessions, team, documents, invoicing, and reporting all aware of each other.

Bring your own, no lock-in

Connect your own payment gateway, WhatsApp number, and video month to month, take your data whenever.

Pricing

Priced for total cost, not per seat

Pricing leads with the whole cost of running your practice with POPIA-in-SA as the wedge. We'll tailor a plan to your team and your funders.

Bring calm to your counselling practice.

We'll walk you through Phila with your own services, intake, and reporting in mind and set it up with you. No obligation, no pressure.